How to Change the Location of a Property if it's Wrong on Maps / Routes

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Written by Steven
Updated 1 year ago

Sometimes Google or Mapquest may get it wrong. For example, you entered the correct address, but it isn't correct on your map of customers or routes.

You can quickly fix this and move them to the correct location.

To do that, click the Customers Tab on the left menu, then click "Properties."

Once on the main property screen, you can use the search box to find the property or scroll and find it. Once you have it, click the pencil icon to the right to get to the "Property Details" screen.

Scroll down to the "Property Address" area and see the "Update The Pin on Map" Box.

Here, you can drag the pin to the correct location on the map, use your current location, or enter latitude and longitude.

Once it is corrected, click the "Save" button, and it will be updated in your account.

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